Questions about Wisp service
Common questions before you book: how Wisp works, where we service, what we avoid, and how memberships or property inquiries are handled.
Pricing & Scope
What does Wisp pricing start at?
Premium mobile detailing starts at $149 for Wisp Maintenance Detail. Interior Refresh starts at $229, Signature Detail starts at $349, and First-Time Reset Detail starts at $399. Advanced services such as One-Step Paint Correction, Ceramic Coating, and the Premium Ceramic Package are quote-reviewed after vehicle condition, access, and owner-approved scope are confirmed.
What can change the final price?
Final pricing depends on vehicle size, condition, location access, and selected service level. Excessive sand, pet hair, staining, odor, biohazard, mold, food spills, or neglected interiors may require additional time and pricing.
Is this instant checkout pricing?
No. Wisp uses request, quote, and priority-list flows so the service path can be matched to the vehicle, condition, location, access, and timing before confirmation.
Service & Process
Do you offer waterless washing?
No. Wisp uses low-water, paint-safe methods with proper lubrication, clean microfiber systems, and conditions appropriate for the vehicle.
Do you use contractors?
Wisp service follows documented standards, checklists, and consistent methods. We do not send random crews with unknown processes.
Do you need water or power?
Most services are self-contained or low-resource. We confirm any water, power, or access needs before scheduling.
What happens if it rains?
Outdoor appointments may move for rain, lightning, high wind, or unsafe conditions. Covered garages are preferred when available.
Locations
Do you service condos?
Yes, when vendor access is allowed and the work area is safe. Property managers can request a vendor packet.
What areas do you serve?
Wisp serves select Miami neighborhoods by appointment, including Brickell, Coral Gables, Miami Beach, Coconut Grove, Pinecrest, Key Biscayne, Aventura, Sunny Isles, and Bal Harbour. Contact us to confirm your address.
Scope
Do you clean mold or biohazards?
Not at launch. Wisp focuses on premium maintenance details, interior refreshes, ceramic maintenance for coated vehicles, coating quote paths, and controlled detailing services.
What services does Wisp not offer?
Wisp does not offer express washes, traditional waterless wipe-downs, biohazard cleanup, mold remediation, flooded interiors, severe odor removal, engine bay cleaning, deep scratch removal, multi-stage paint correction, boat or RV detailing, or unapproved garage work.
Memberships & Ceramic
How do I apply for a Wisp membership?
Visit Memberships, choose the plan that matches your vehicle, and send the application. Essential starts at $229/mo, Executive starts at $449/mo, Ceramic Care starts at $299/mo+, Family Garage starts at $799/mo+, and Estate / Collector plans are custom from $1,000+/mo. Wisp confirms service area, parking access, vehicle condition, and cadence before approving.
How are ceramic maintenance, membership, coating, and the premium package different?
Ceramic Maintenance Detail is a one-time coated-vehicle service from $189. Ceramic Care Membership is recurring coated-vehicle care from $299/mo+. Ceramic Coating and the Premium Ceramic Package are separate quote paths reviewed after vehicle condition, preparation needs, access, and owner-approved scope are confirmed.
Can a first-time vehicle join a membership immediately?
Sometimes, but Wisp may recommend a Signature Detail or First-Time Reset Detail first so recurring care starts from a clean baseline. Membership approval depends on condition, access, service area, and cadence.
Booking
How do I request a vendor packet?
Use the Property Managers page. The packet includes insurance details available when owner-approved, business information, service menu, low-water setup notes, access notes, and technician policy.